Privacy Policy

1. Introduction

Balaji Dehydration (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and WhatsApp integration.

By using our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

• Personal Information: Name, phone number, email address, and other details you provide when contacting us through WhatsApp or our website.
• Usage Information: Data about how you interact with our website, products, and services.
• Technical Information: Device type, IP address, browser type, and cookies to improve user experience.

3. How We Use Your Information

• To provide and improve our services.
• To communicate with you via WhatsApp, email, or other channels.
• To process inquiries, orders, and customer support requests.
• To comply with legal and regulatory requirements.

4. Sharing of Information

We do not sell or rent your personal information. We may share your data only in the following cases:

• Service Providers: With trusted third-party partners who help us operate our business (e.g., hosting providers, analytics, WhatsApp Business API providers).
• Legal Compliance: If required by law, regulation, or legal process.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

• Right to access, update, or delete your personal information.
• Right to withdraw consent for communications at any time.
• Right to file a complaint with a data protection authority.

8. Third-Party Services

Our WhatsApp integration is powered by Meta Platforms and may involve third-party services. Their privacy policies apply in addition to ours.

9. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can adjust cookie preferences in your browser settings.

10. International Users

If you access our services outside India, your information may be transferred and processed in other jurisdictions where data protection laws may differ.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

For any questions or concerns, please contact us: